Refund Policy

You can request a full refund within 14 days of any Premium charge (the first payment or a renewal), as long as no more than 2 stories were created in that billing period.

Above 2 stories, that charge doesn't qualify, because the stories and narration have already been generated at a real cost.

Extra story packs are refundable within 14 days of purchase if unused.

Email refund@lumiboo.app from your account email, or request it directly through Paddle at paddle.net. Refunds are issued by Paddle, our reseller and Merchant of Record, to the original payment method.

Cancelling stops future renewals; refunds follow the rules above.

Nothing in this policy affects your rights under applicable consumer law.